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4 replies

DoninGA
Level 15
DoninGALevel 15
Level 15
October 15, 2021

Online accounts cannot be deleted.  You can remove the tax return information.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

    VolvoGirl
    VolvoGirl
    Level 15
    October 15, 2021

    You can not delete or merge accounts.

    You can try to clear all of the information in your TurboTax account for this year but you will need to Contact Customer Support  to have an account deactivated for more of a resolution.

     

    https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

      R
      RK144180
      Level 2
      April 10, 2024

      I would like tl delete all my data ant my account.

      P
      Alumni - Expert
      PaulaMAlumni - Expert
      Alumni - Expert
      April 10, 2024

      If you wish to clear and start over, see this FAQ.  To delete a TurboTax account, you can contact customer support here. 
       

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