Can I talk to someone live

Forum|Forum|6 years ago
March 28, 2020
2 replies
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TurboTax Deluxe Online

RobertG

Level 12

To schedule a call, click on 'Help' in the top of your screen on the right.

Then select 'Contact us'

Then 'Talk to a person'

The expert will be able to see your TurboTax screens to guide you screen-by-screen and offer advice.

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nikkilpn31

Level 2

I have a question my Turbotax debit card has been lost or not available to me since February 2019 I called the other day and canceled it because I was thinking when I update my Turbotax debit information that my money would come to me from the stimulus it did not how do I reach a live person so I can get a new card they won’t let me talk to nobody because I don’t have my card number and my Social Security number isn’t matching so I can’t get to a live person can you please help me thank you

DeanM15

Level 10

If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

If you want to change the banking information for the stimulus payment, you can use the IRS Get My Payment site.

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Golfguy1942

Level 2

Tried to file over 6 times and keep getting rejected. HELP PLEASE NEED TO TALK TO SOMEONE.