Can I speak to a live agent

tichiniar95 · ‎June 4, 2019

DonnaLO · ‎June 4, 2019

Unfortunately, we are not able to call you from this forum.

Here is information about contacting TurboTax, for assistance with customer service issues:

https://ttlc.intuit.com/replies/3300041

OR

You can get live help from a Tax Expert with TurboTax Live:

https://ttlc.intuit.com/replies/6382274

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Rosierose · ‎February 26, 2020

I need to speak to live agent regarding my refund

CatinaT1 · ‎February 26, 2020

Here is how you can connect with a Tax Expert.

**Join us for our "All about the refund" event, sign up here

**Mark the post that answers your question by clicking on "Mark as Best Answer"

Kristycheney · ‎April 13, 2020

Hello

pratnani1902 · ‎May 14, 2020

I do not where I can find my Adjusted gross income? I filed through sprintax last year. Please help.

macuser_22 · ‎May 14, 2020

See this TurboTax FAQ on how to find your AGI

https://ttlc.intuit.com/replies/3301618

You can get free 2018 tax transcript from the IRS

https://www.irs.gov/individuals/get-transcript

If you filed late last year there is a good chance that the 2018 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.

If you filed an amended return use the AGI on the first filed tax return.

If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

Can I speak to a live agent