Can I file more then one family member on basic?

[LinaJ2018 · Accepted solution]

You cannot file your family member's taxes from your own account.  You have to create a new account for them and report their information under their new account.

See instructions:

Sign out of TurboTax Online.

Select the TurboTax Online product you want to use for the second return and proceed.

On the Create your account screen, set up a new login for the second return.

o    You can reuse your email address if you want to receive e-file notifications for the second return.

o    Up to 5 accounts can be tied to the same email address.

After you've created the new account, you can start working on the second return.

Tip: If you're preparing multiple returns for family members, it's more economical to switch to the TurboTax CD/Download software, which lets you e-file up to 5 federal returns at no additional cost. More info

[marghalmiller]

I'm trying to create a new account to prepare my son's taxes and it's locked me out and won't let me go forward.  I have been a TurboTax member for many, many years and have always used your program, however, this year the disc I purchased is not adaptable to my current computer system any longer.  I prepared my taxes yesterday and am trying to do my son's.  Please HELP me.

Marguerite M Miller

[marghalmiller]

I tried creating an account for him and it won't allow me to continue

[marghalmiller]

I know that, but it won't allow me to create his account.  He uses my email address.

[VolvoGirl]

Log out of Turbo Tax and clear your cache and cookies.  And I would reboot your computer.

How to start a new online return
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...