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If you have the 16 digit License Code, you should be able to download a prior year here on the program page. Up at the top it says….
If you’ve already purchased a previous year’s Desktop tax software you can "access it here". Click on the little blue "access it here" link.
Here is the 2023 page...
https://turbotax.intuit.com/personal-taxes/past-years-products
Thank you. I clicked on the 2023 link you sent and it takes me to a 2021 or 2022 download. Not 2023. Not sure what I'm doing wrong but it's so frustrating.
Then you will have to call in and ask for the 2023 download. How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
If they help you please let me know what you had to do, etc.
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