If you need to change your old password but don't remember it, sign out, and go to account recovery.To change your User ID or Password, you'll want to be logged into your TurboTax online account. Go to your Intuit Account and sign in to your account. Select Intuit Account in the lower-left corner of the screen. Look under Sign In & Security and select Edit next to either User ID or Password Enter the new information. Enter your existing password. Click Save.While here, you can also update other account information, add a phone number for increased security, or turn on two-step authentication.

TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

mailenevailolo

Level 1

Question

Can I change my username and email?

Forum|Forum|5 years ago
February 1, 2021
2 replies
1 view

No text available

TurboTax Free Edition Online

AlanT222

Level 15

If you need to change your old password but don't remember it, sign out, and go to account recovery.

To change your User ID or Password, you'll want to be logged into your TurboTax online account.

Go to your Intuit Account and sign in to your account.
Select Intuit Account in the lower-left corner of the screen.
Look under Sign In & Security and select Edit next to either User ID or Password
Enter the new information.
Enter your existing password.
Click Save.

While here, you can also update other account information, add a phone number for increased security, or turn on two-step authentication.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

krlandry_RFD

Level 2

This does not work, I do not get the option to change user name or email.

KatrinaLO

Level 14

To change your username on your TurboTax account, please see the information here for assistance. If you need to change your email address associated with your account, you can do so by following the instructions here.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"