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@jac1973- wrote:
Can I change my payment to free if I owe federal?
What does that mean? Have you not yet filed your 2018 return, and are you asking if you can start over and use one of the 2 free products?
You are posting from the expensive "Live" software. Have you used the "Live" services and contacted a Live support tax expert? If you have not done that, and have not registered or e-filed, you could clear your return and start over.
Major tax reform and major changes in the tax forms have also resulted in changes to the tax software.
WHY DO I HAVE TO PAY? I WANT THE FREE EDITION
The information that you can enter in Free Edition is pretty limited now. Thanks to the new tax laws, there are no more simple Form 1040EZ or 1040A's. Everything goes on a little “postcard-size” Form 1040 that has six extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition. Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.
https://www.irs.gov/forms-pubs/about-form-1040
If you qualify to use it, there is another free version of the software:
Try Free File:
You qualify if your income was $34,000 or less, or $66,000 or less if active duty military, or if you qualify for Earned Income Credit
https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program
https://ttlc.intuit.com/questions/4511011-what-happened-to-the-1040a-and-1040ez
Note: If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.
Starting over in the Freedom version means you must establish a different account and different user ID. You cannot change back to a paid version from the Freedom version, so before you start to use it, make sure you qualify.
REFUND PROCESSING FEE
Or did you add a feature that you want to remove?
https://ttlc.intuit.com/questions/1899480-why-am-i-being-charged-for-turbotax-free-edition
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