Bug Report - TurboTax Deluxe W-2 Employer Box C doesn't support &&

[mex_man]

My employer name is H&N Enterprises, and I had TurboTax download my W-2 from ADP.  It imported everything but the name correctly; the name displayed as H&N Enterprises so I tried to modify it.  It only ends up worse -- as H&N ENTERPRISES  (seriously!) multiple attempts at editing the name give the same result.  How to report this bug? (and better -- how to fix it!!).  Using Windows 10 Home, build [removed]

[Mike9241]

try deleting just the line for the name. then enter manually. if this doesn't work delete the w-2 and try manual entry.

[arisn]

What is the solution to this?  I deleted the W2 and entered everything manually, big pain, and still didn't work.  When I re-entered my company name "AT&T SERVICES, INC" this is how it appeared in BOX C.

AT&T SERVICES, INC

The ampersand is corrupting the field.  Please advise as this is preventing from filing.

Thanks

[DoninGA · Accepted solution]

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@arisn wrote:

What is the solution to this?  I deleted the W2 and entered everything manually, big pain, and still didn't work.  When I re-entered my company name "AT&T SERVICES, INC" this is how it appeared in BOX C.

AT&T SERVICES, INC

The ampersand is corrupting the field.  Please advise as this is preventing from filing.

Thanks

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This is a know issue and will be corrected in a future update.  For now just remove the '&' from the employer name on the W-2.  This will allow you to file your tax return.

[arisn]

Since I won't be entering my employer name as it appears on my W2, are you saying the IRS won't reject it?

ATT vs. AT&T

[DoninGA]

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@arisn wrote:

Since I won't be entering my employer name as it appears on my W2, are you saying the IRS won't reject it?

ATT vs. AT&T

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As long as the Employer Identification Number (EIN) is correct the IRS will not reject the tax return.

[arisn]

Thank you!