Bug in Turbo Tax Premier Mac - Personal Information

dnasralla · ‎June 4, 2019

On the personal information question that include "Was legally blind as of ....", you can not select "None of the above". You must select nothing to continue. See attached.

macuser_22 · ‎June 4, 2019

Works fine for me. Try restarting. Make sure TurboTax is up to date.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

SteamTrain · ‎June 4, 2019

Just don't check any box on that page

I reported that last weekend for Windows Desktop....so probably occurs in MACs too.

It Only occurs when the Personal Info, for the person being edited, has selected that they were in the military during 2017 on one of the prior pages.

I tell people that the workaround is to not check any box. (the error is probably sensing that the "Military" box was checked on a prior page, so that checking "None" doesn't compute....thus a programming error).

Doesn't happen in Online because the interview proceeds differently.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Expert does your taxes

Do it yourself

Resources

Support

Bug in Turbo Tax Premier Mac - Personal Information