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Bug: Form 8815 is being incorrectly added to the forms list.

Form 8815 is being incorrectly added to the forms list on the desktop version of TT 2024. When asked if bond interest is from I/EE bonds, answering 'No' generates a blank 8815 in the forms list. Can we please get a fix in an update so if the question is answered 'No' the form will not be added? And in instances where this bug already caused a blank 8815 to be added to a return's form list then have the fix remove the form from the list? (I realize it can be manually removed but a bug fix should also include proper clean-up)

 

Thanks,

 

       SE

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3 Replies
BrittanyS
Expert Alumni

Bug: Form 8815 is being incorrectly added to the forms list.

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

 

TurboTax Online:

  1. Sign into your online account.
  2. Locate the Tax Tools on the left-hand side of the screen.
  3. A drop-down will appear. Select Tools
  4. On the pop-up screen, click on “Share my file with agent.”
  5. This will generate a message that a diagnostic file gets sanitized and transmitted to us.
  6. Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:

  1. Open your return.
  2. Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent” *
  3. This will generate a message that a diagnostic copy will be created.  Click on OK and the tax file will be sanitized and transmitted to us.
  4. Please provide the Token Number (including the dash) that was generated in the response.

*(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”)


 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Bug: Form 8815 is being incorrectly added to the forms list.

The quick and easy way to verify this bug on the TT 2024 Windows Desktop version is as follows:

 

On a 1099 Interest entry put an amount in box 3.

When exiting out of that income section you will be asked if the interest was attributed to I/EE bonds. Simply respond 'No'.  Then go to the Forms View and you should see a blank 8815 form has been inserted into the forms list. 

 

If anyone else would be kind enough to verify this behavior please respond back with confirmation of this bug.

 

Thanks,

 

     SE

Bug: Form 8815 is being incorrectly added to the forms list.

Is nobody else seeing this behavior....?


SE

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