Boxes won’t accept data

[Debfrank]

CA form 3522 and form 568.  Numerous boxes won’t accept data.  They are not “live.”

e.g. the Secretary of State file number on 3522

e.g. Boxes  7, 8, 12, 14, 21 on form 568.

using a Mac, desktop TT software.  I’ve tried tabbing through, double clicking, nothing allows data entry.

These all worked in 2023.

[MonikaK1]

TurboTax Home & Business for WIN and for Mac will prepare one Form 568 for a SMLLC Schedule C business for e-filing. The Form 3522 may need to be mailed.

If you have a Schedule C business, the California interview in the Mac version presents a question, "Is this business owned by a single member LLC?" If you answer "yes" to the question, TurboTax will lead you through the Form 568. You might try doing this in EasyStep mode rather than Forms mode.

The only new issue I've encountered with the Form 568 this year is that it sometimes didn't print the EIN at the top of the form. We have referred that issue for further investigation. However, all of the information including the EIN (it should have been entered on Schedule C) was in the form, so it still works for e-filing. 

If you are having trouble making entries on your computer, try some troubleshooting steps:

• You might try saving and exiting the return, exiting TurboTax and reopening the return. 
• See this help article for troubleshooting steps for Mac issues.
• If you confirmed that you have all of the minimum system requirements, you might also try clearing your cache and cookies.  

If after trying all of the options mentioned you still have the same problem:

See this help article for instructions on how to contact TurboTax customer support depending on which product you are using.