Box 20 Locality error

kristiangreer · Feb 16, 2024 2:53:29 PM

I keep getting told to delete my w2 and re enter the information manually. And I’ve tried that but with no success. I keep getting the same error. <img src="https://ttlc.intuit.com/community/image/serverpage/image-id/39869i8C1FA605E4F04496/image-size/large?v=v2&px=999" role="button" title="IMG_2100.jpeg" alt="IMG_2100.jpeg" />

I keep getting told to delete my w2 and re enter the information manually. And I’ve tried that but with no success. I keep getting the same error.

posted

To delete the W-2 -

Click on Tax Tools on the left side of the online program screen

Click on Tools

Click on Delete a form

Once the W-2 has been deleted, go back to the W-2 section of the program and manually enter the W-2. Do Not import or take a picture of the W-2. Make sure that you do not enter anything in boxes 18, 19 and 20 of the W-2, they must be left blank (empty)