If the
total amount of your refund (both federal and state together) is not what you
received, you might have only received just your federal refund or just your
state refund. These refunds will arrive in two separate transactions because
they are handled by two separate agencies (the IRS and your state tax
agency).
If
this amount was for only one refund (federal or state) and the amount
was less than what was submitted on your return (after subtracting TurboTax
fees), this means that they could have made a change to your return that
has impacted your refund, or they could need more information to finish
processing part of your refund. Another possibility is that it was partly taken
in order to offset a prior debt owed.
In all
of the situations above, you will receive a letter explaining exactly what
happened, what additional information they might need (if any) and contact
information. You could also call the IRS or your state tax agency before
receiving this letter, they might be able to access your account and
explain what happened.
