Blank screen when trying to add missed stock sales

[DG575]

Hi,

I'm getting a blank page when I try to add missed stock sales. I'm using a MacBookPro.

[CatinaT1]

These are caused by a networking disconnect even when using the Desktop Product. 

Check to make sure you have a good, strong internet connection. If you are using a vpn, you might need to temporarily disconnect it. Same with anti-virus software. 

[DG575]

This didn't solve the problem. I've also rebooted my modem/router, restarted my laptop and software several times. We'd like to finish our taxes. How do we resolve this problem?

[DG575]

Prior to resuming work on our taxes today, the software applied updates. Could the updates be buggy?

[CatinaT1]

If you still are not able to solve this, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service