Assistance Needed – Amended Return Request

[Candice_G22!]

Turbo tax did my 2023 and 2025 taxs wrong, and I am currently dealing with an issue from the 2023 filing that is affecting my 2025 Michigan refund. A debt related to the 2023 return was sent to collections without my knowledge, and my first notice from the Michigan Treasury is dated March 5, 2026. My 2025 refund is now being garnished because of this.

I am reporting this within the 30-day window for the 100% Accurate Calculation Guarantee and within the 60-day Satisfaction Guarantee window for my 2025 filing. I want it documented that I am actively trying to resolve both matters so delays do not affect eligibility under these guarantees.

I have emailed the claims department twice without response, and calling support routes me through automation without resolution. I need direct assistance from a Tax Expert or CPA to help file an amended return (Form 1040-X) and review both filings, along with refunds for the affected services.

[DianeW777]

Please use the link below to contact us regarding your questions and concerns.

• How do I contact TurboTax?

[Candice_G22!]

The 8848 number doesnt work for me, i get sent to a automatic loop then hung up on. I have reached out multiple times and it still goes no where. This is why i said i need someone to call me that can fix this issue.