Answered 'did your dependent make more than $5K' question wrong - how to change?

[jenmwallin]

I was estimating taxes and guessed that my dependent did not make $5K last year but was wrong. Now I don't even see that question to change it when I go back through the dependent information section. I suspect because later I was asked if they are a full time student and I said yes, so that answer no longer matters.

Off topic, I hate the way they hide all the questions. I miss the way all your information was indexed on the left side so you could open specific thing without having to go through the same questions over and over again. 

[DawnC]

It looks like you might be using the desktop software this year instead of the Online software?   If so, you can get to an indexed list of topics like in the Online version.   When you click on Federal Taxes at the top, you will see the menus.  

To get back to the dependent questions by clicking on Personal Info up top (My Info if using Online).  Click Continue and click Edit next to Dependents.  

You can choose I'll choose what I work on from the main income screen to get the topic lists.   See image below

[brandibarringer]

I am using an online version, and it still hides all of the questions and will not allow me to go back and correct my answers. 

[KrisD15]

The program should allow you to make edits in the "My Info" or "Personal Info" section, but if you are having issues making changes, please DELETE the dependent and re-enter their information going through the interview a second time. 

You will select EDIT by your name and proceed until you can see and delete any dependents you have entered. 

HERE is a link with more details. 

[brandibarringer]

There is no EDIT button. There is no personal profile screen under My Info. There is no option to delete the dependents. Why aren't the questions visible anymore? This makes me want to use another product.

[KrisD15]

Did you only start having issues? 

You might try logging out, clearing Cache and Cookies, and then reopening the TurboTax program. 

Going back into "My Info" should always be an option, it was not changed this season. 

To Clear, close the program, select the three dots by your profile (top right) on the browser, select HISTORY, select Delete browsing date on the left

Delete the browsing data as listed on the screen 

Re-open your TurboTax Online account.