KrisD15
Employee Tax Expert

Get your taxes done using TurboTax

Did you only start having issues? 

 

You might try logging out, clearing Cache and Cookies, and then reopening the TurboTax program. 

 

Going back into "My Info" should always be an option, it was not changed this season. 

 

To Clear, close the program, select the three dots by your profile (top right) on the browser, select HISTORY, select Delete browsing date on the left

Delete the browsing data as listed on the screen 

 

Re-open your TurboTax Online account. 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"