Amending 2019 return

14 replies
40 views

I need to amend my 2019 return. I called the IRS and it was received and I got my refund. But TurboTax online won't let me make changes. I need to talk to someone. How do I call and talk to someone?

macuser_22

Alumni - Champ

Amended returns can only be mailed. It is suggested that it be mailed certified with return receipt (or other tracking service) to verify that the IRS receives it.

See this TurboTax FAQ for detailed amend instructions:
https://ttlc.intuit.com/questions/1894381-how-to-amend-change-or-correct-a-return-you-already-filed

-- Amended returns can only be mailed - allow 8-12 weeks - can take up to 16 weeks (4 months) for processing.

You can check the status of the amended return here, but allow 3 weeks after mailing.

https://www.irs.gov/filing/wheres-my-amended-return

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

GheeezAuthor

Level 2

Mailing it is not the problem. How do I open the file to amend it? I need to undo the Earned Income Credit. I need a person to walk me through this. It won't open.

macuser_22

Alumni - Champ

Did you read the FAQ that I posted the link for - that walks you through it.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

GheeezAuthor

Level 2

Never mind. I FINALLY got a live person to help me.

hfholstine

Level 2

How did you get a live person to help? I was able to amend my return in the software but when it said I COULD efile and tried to do so, the software died and I cannot re-open the program!