I just need to claim granddaughter but the software will not let me go any further, it just keeps asking me to fill in the information that I'll already fill in.
You'll need to sign in or create an account to connect with an expert.
This is a known problem. See this TurboTax support FAQ - https://ttlc.intuit.com/questions/4168694
This is a known problem. See this TurboTax support FAQ - https://ttlc.intuit.com/questions/4168694
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
joanjps
Returning Member
p_r_s
Level 3
lprmvr
Level 1
frazerloomis
Returning Member
tjams4him
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.