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Did you go here? Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
There is no "delivery" of a plastic CD this year. They are not using CD's now. The desktop software is ONLY installed via download.
Access your downloads here
How do I download my software from TurboTax.com?
For TurboTax Download purchases, once you’ve received an order confirmation for your purchase, follow these instructions to download your TurboTax software:
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