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Level 2

Solved

AGI

Forum|Forum|5 years ago
March 26, 2021
3 replies
24 views

AGI is correct for 2019 but keeps on rejecting. Why? I tried to put 0 on AGI 2019 but it still rejected.

FYI - my husband passed away on 12/26/2020 and efile just asked for my driver's license.

Is there a glitch on turbo Tax 2020?????

Please help.

Best answer by SweetieJean

You're still filing a Joint 2020 return, right? It may be that your late husband's SSN has been locked by the Social Security Admin. You will have to print, sign and file by mail.

Answer

Alumni - Champ

You're still filing a Joint 2020 return, right? It may be that your late husband's SSN has been locked by the Social Security Admin. You will have to print, sign and file by mail.

Level 2

Yes, we filing joint 2020 return. Also, tried to put "0" in our AGI but still rejected.

Anyways, thanks for the info, that helps.

Level 2

This is also happening on a 2020 return . Got a copy of the IRS tax transcript and also put a 0 (zero) and still getting rejects for the third time. The answer should not be to tell a person to mail. When other software does not give this error repeatedly. I see clients coming into H &R Block after 4 rejects for AGI on Turbotax and when done in H&R Block software with approve on line which also ask for AGI the return goes through

Level 2

need to do amende unenemployment nd allother credits to ive all ready pay turbo once

Level 2

Why turbo tax reject my wife 2020 AGI when we both file joint 2020 return. the AGI are the same????

Level 15

We are unable to see your return here in this public forum to know why it was rejected @hanland.

Please follow the instructions here to correct a rejected return.

If you need additional assistance, please click here to contact customer support.

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