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eric-otley
New Member

After installation and when I go to launch, there is a window that pops up that is titled: "TurboTax Deluxe 2019 - Activation" however, the rest of the window is blank.

 
3 Replies
nannieanddada
Level 1

After installation and when I go to launch, there is a window that pops up that is titled: "TurboTax Deluxe 2019 - Activation" however, the rest of the window is blank.

Same problem with the 2020 turbotax.  Blank activation window.

MichelleLO
Intuit Alumni

After installation and when I go to launch, there is a window that pops up that is titled: "TurboTax Deluxe 2019 - Activation" however, the rest of the window is blank.

For assistance with troubleshooting a blank screen in TurboTax, please see Troubleshoot blank screens, missing buttons, or missing images.

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eric-otley
New Member

After installation and when I go to launch, there is a window that pops up that is titled: "TurboTax Deluxe 2019 - Activation" however, the rest of the window is blank.

I just wanted to mention that I was able to fix the issue by updating windows. (For last year 2019)

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