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Level 2
April 14, 2026
Solved

Activation Code not working

  • April 14, 2026
  • 1 reply
  • 5 views

I purchased turbotax from costco and just opened it.  When entering my activation code / license code it's saying it's invalid.  Checked and rechecked the code.  

    Best answer by VolvoGirl

    How did you open it?   Costco only sells the Desktop download program.   I buy mine from Costco.   Are you using these steps?

     

    How to install and Activate the Desktop Download program with a License Code

    How to install TurboTax CD/Download software with license code

     

    How do I find the License Code?

    https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

    1 reply

    VolvoGirl
    VolvoGirlAnswer
    Level 15
    April 14, 2026

    How did you open it?   Costco only sells the Desktop download program.   I buy mine from Costco.   Are you using these steps?

     

    How to install and Activate the Desktop Download program with a License Code

    How to install TurboTax CD/Download software with license code

     

    How do I find the License Code?

    https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

    myenzAuthor
    Level 2
    April 14, 2026

    Duh.. thank you.. I don't know where I found the other address.. turbotax.com/activate but that doesn't work with my purchase from costco.  Thanks again!