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Account has been deactivated

I have been battling with "experts" for a week now. They all send me to the same page to recover an account that I cannot login to. I have all my information for the account but they don't know what to do with it after they eventually find it. Has anyone had any success with this problem?

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3 Replies
CatinaT1
Expert Alumni

Account has been deactivated

Have you followed these steps? Recover your Intuit Account if you can't sign in

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Account has been deactivated

Thanks but I already knew that AND I have already tried to recover it multiple times. I have confirmed with 2 different tax "experts" that my info was correct but my recovery request is still immediatly denied. Thanks for the insight.

CatinaT1
Expert Alumni

Account has been deactivated

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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