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Level 2
February 2, 2024
Question

Account has been deactivated

  • February 2, 2024
  • 3 replies
  • 26 views

I have been battling with "experts" for a week now. They all send me to the same page to recover an account that I cannot login to. I have all my information for the account but they don't know what to do with it after they eventually find it. Has anyone had any success with this problem?

    3 replies

    CatinaT1
    Level 15
    February 2, 2024
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    Level 2
    February 2, 2024

    Thanks but I already knew that AND I have already tried to recover it multiple times. I have confirmed with 2 different tax "experts" that my info was correct but my recovery request is still immediatly denied. Thanks for the insight.

    CatinaT1
    Level 15
    February 5, 2024

    Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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