Account Activity is empty

[mrm2048]

I'm trying to view my sign-in history. I go to my account settings -> Sign in & Security -> Account Activity page, but the page doesn't display anything. It's empty. This happens while I have two sessions on two separate devices open. Can someone please guide me on this?

[CatinaT1]

You can try these steps to resolve if you are using the online version:

• Clearing your Cache and Cookies
• Using a different browser
• Opening an Incognito Window

[mrm2048]

Tried all those, still doesn't work.

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service