How do I download my paid for Turbotax 2017?

[lishag87]

how do I access my AGI for 2017

[hardrock1970]

I need to download my 2017 turbo tax. what do I need to do?

[gmadzip]

I already have it installed on my computer

[ErinH · Accepted solution]

After you've purchased a downloadable product through TurboTax.com, you can download it whenever you like up to 3 years after purchase.

1. Sign in to My Downloads.
2. Click the blue Download arrow for the product you would like to download.
3. Save the download somewhere on your computer where you can find it – your desktop is a good place.
4. After the download has finished, install your software by double-clicking the downloaded file.

[qeidson19]

how do i get a copy of 2017 return

[rlopez1956]

how do i get a copy of 2017 return

[j_inglee]

Your policy seems to be in serious conflict with your customer support. This is very specific that I'm able to download my paid for 2017 software. Nothing shows up in my downloads after 7 years of constant TurboTax use. I was told by customer support that unless I pay for 2018 I'm not allowed to download 2017. This is seriously, seriously, seriously poor business pathetic really

[lkoilpillai]

i thought I had downloaded my paid for and completed 2017 tax return and am unable to find it

[j_inglee]

According to their support staff. Unless you purchase the 2018 version of TurboTax and pay for it, you will not be able to get a copy of your 2017 software. Very, very poor business decisions. After many years of satisfied service, I'll be finding another way to do my taxes thank you

[Ljstatt]

I need to print out a copy of my 2017 taxes for the IRS.  How do I do that?

[Ulal01011938]

How do I get a copy of 2017 return

[cosmoscarey44]

I agree.  I have the same problem.  I can't download 2017 even though I purchased it and used it.  This is the information Intuit gave us to get a prior version we've paid for, but when I take said steps, nothing appears in my account.  They should give our money back!!!

[cosmoscarey44]

Me too!

[xmasbaby0]

@cosmoscarey44 Until December 4 or thereabouts, the system will still be in transition from 2018 to 2019.  Until that process is complete, you will have to wait to be able to purchase PLUS in order to access old returns.