Access an existing account for a parent

[hankland1]

My Mother already has a turbo tax account.  I need file her return this year; she is 91.  What is the best way to setup access to the existing account.  She does not have the password.  And I not live near her.

[MinhT1]

You can start checking if she has one or more TurboTax accounts by following the instructions in this TurboTax Help article.

Then you can request access to her account(s) by following the instructions in this one.