How can I reinstall TT 2016 when I can't locate the disc or key code?

chrisalbert1 · ‎June 4, 2019

mesquitebean · ‎June 4, 2019

A "key code" implies you are referring to TurboTax Canada.

If you are asking about a Canadian TurboTax product, you are at the wrong website. This is the USA TurboTax community forum.

If you are asking about the Canadian version, then TurboTax Canada Support can likely help you with your situation.

Here is the website for the Canadian TurboTax community forum:
https://turbotax.community.intuit.ca/tax-help

And here is the main website for TurboTax Canada:
http://turbotax.intuit.ca/tax-software/index.jsp

View solution in original post

Kat · ‎June 4, 2019

Did you purchase TurboTax 2016 directly from TurboTax?

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

mesquitebean · ‎June 4, 2019

A "key code" implies you are referring to TurboTax Canada.

If you are asking about a Canadian TurboTax product, you are at the wrong website. This is the USA TurboTax community forum.

If you are asking about the Canadian version, then TurboTax Canada Support can likely help you with your situation.

Here is the website for the Canadian TurboTax community forum:
https://turbotax.community.intuit.ca/tax-help

And here is the main website for TurboTax Canada:
http://turbotax.intuit.ca/tax-software/index.jsp

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How can I reinstall TT 2016 when I can't locate the disc or key code?