TurboTax says this is an IRS limitation. I want to see the IRS policy that sets this limit. Does anyone have the reference? or is this from ChatGPT correct?
The limitation that TurboTax refers to regarding 5 e-files from a single email address or IP address is generally a precaution or internal policy used by tax preparation services like TurboTax to prevent fraud and protect users from errors in filing. However, the IRS itself doesn't directly limit e-filings to only 5 per email address or IP address. Instead, the IRS sets rules around e-filing, such as the number of returns a tax professional can file, but these limits tend to apply to specific categories of filers (e.g., tax preparers, third-party service providers) rather than individual taxpayers.
That being said, there is no exact documentation from the IRS that specifically outlines this 5 e-file limit for email addresses or IP addresses. The IRS does provide general guidelines on e-filing limits, but these typically focus on the total number of returns filed by a professional or the technical specifications for e-filing.
If you are experiencing limitations or have concerns about the e-filing process, it may be best to consult directly with TurboTax support or review the IRS's e-file program guidelines, particularly Publication 1345 ("Handbook for Authorized e-file Providers").
For the most accurate, up-to-date information, you could also check with the IRS e-file technical support at 1-866-255-0654 or review their e-filing FAQ section on the official IRS website
