2025 - Social Security input NOT WORKING

[Bonitajack20]

trying to input my Social Security benefits, the program will not accept any input

[DawnC]

Make sure you are entering your SSA-1099 in the correct place.  Where do I enter an SSA-1099, SSA-1099-SM, or SSA-1099-R-OP1?    If you started entering your form in the wrong place, you can delete that entry.

How to delete forms in TurboTax Online 

How to delete forms in TurboTax Desktop

[SteamTrain · Accepted solution]

@Bonitajack20 

And if you are using the "Desktop" software?

Several other have had the same problem...for some reason.

They fixed it by switching to Forms Mode,

........then finding and deleting the SS Benefits Worksheet.

Then returning to the interview, they could now enter their SSA-1099 form in the proper SS interview area.

[Bonitajack20 · Accepted solution]

Thank you SteamTrain...your fix worked perfectly!

Very much appreciated as it seems quite difficult to get phone support...you are a lifesaver!

FYI:

I am using a MacBook Air laptop w TurboTax (TT) Premier

I did have an earlier crash when opening TT...unclear why...may somehow have corrupted the SS Benefits Worksheet??