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janwozn29610
Returning Member

2024 TurboTax Deluxe -I made a mistake installing TurboTax Deluxe 2024. I tried to delete the installation, but it appears that the deletion was not complete. When I tried to reinstall, I'm getting a message that the software is previously installed.

I made a mistake when adding the 2024 TurboTax Deluxe software.  I then tried to delete the installation, but it did not delete everything.  I tried to again install the software, but received a message that TurboTax is already installed.  How do I proceed?

 

 

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1 Reply
CatinaT1
Employee Tax Expert

2024 TurboTax Deluxe -I made a mistake installing TurboTax Deluxe 2024. I tried to delete the installation, but it appears that the deletion was not complete. When I tried to reinstall, I'm getting a message that the software is previously installed.

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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