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2024 TurboTax Deluxe Efile Payment Issues

Trying to efile my return, but keep getting error message when it comes time to pay the filing charge.  Asks how I want to pay.  I select "pay with card".  Systems reaches out to intuit.com for my account info/credit card info.  Comes back with error message saying "Hmmm ... Looks like we've hit a snag.  Please try again or come back in a bit".  I've tried continuously to no avail.  

 

I've tried going into my Intuit account and changing credit cards.  I cleared the cache suggested by others.  Nothing works. 

 

Any ideas?

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1 Reply
CatinaT1
Employee Tax Expert

2024 TurboTax Deluxe Efile Payment Issues

If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service 

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