2023 Taxes, PDF is clear on both federal and state. Printing the federal is clear but the state return is ghosted and unreadable

[OldFatDog]

2023 Taxes, PDF of the returns, both federal & state are clear. When I print the pdf the federal is clear but the state return is ghosted and unreadable.

TurboTax Premier 2023 / Windows 11 Version 24H2, adobe - continuous release version2024.005.2039, 64 bit.

I simply want a clean hardcopy of the 2023 return. How can this be fixed?

Thanks in advance.

[CatinaT1]

This was a problem but was corrected in a recent update.

You may need to do a manual update. 

What is a manual update?

You can try these steps to resolve if you are using the online version:

• Clearing your Cache and Cookies
• Using a different browser
• Opening an Incognito Window