2020 ESPP Adjustment bug

[jtr111]

I received a letter stating that TT will refund me of my purchase price if I am not satisfied due to the 2020 ESPP cost basis bug.  Of course, I am not satisfied. Due to this bug, it took me more than 10 hours to amend my tax returns. 

Although the letter below says I can get a refund but did not give the details on how to get it. It seemed like TT does not really want to refund. How do I get my refund?

[MichelleLO]

Please reach out to TurboTax Customer Support to request a refund. Use the keywords billing issues so you get to the right person. 

What is the TurboTax phone number?