Why did I not receive earned income credit

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You qualify for the EITC if: 

• you have earned income and your adjusted gross income is within certain limits; AND 
• you meet certain basic rules (investment income limits, age, etc); AND 
• you either: 
  • meet the rules for those without a qualifying child; OR 
  • have a child that meets all the qualifying child rules for you (or your spouse if filing a joint return). 

It's hard to say why you didn't receive the earned income credit without knowing more about your specific situation. 

You can use the EITC Assistant to find out your filing status, your child’s status as a qualifying child, your eligibility for the credit, and estimate the amount of the credit you may get. 

What is the Earned Income Tax Credit? Find Out If You Qualify