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Sometimes users try to work on the childcare credit before they have entered their income from working. Have you entered all of your W-2's and/or self-employment income?
Are your dependents under the age of 12? See Qualifying Person below. And do you have earned income entered yet (for you and your spouse if filing jointly)? To qualify for this credit, you must meet all of these criteria:
What is the Dependent Care Credit?
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