If you're not receiving the Illinois Property Tax Credit despite meeting the primary residence and income requirements, here are some possible reasons:
- The credit applies only to taxes actually paid (not taxes billed) in the relevant tax year
- If your taxes were delinquent or paid late, you might not be eligible
- The tax bill must be in your name or your spouse's name
- The household income limit is $500,000 for married filing jointly and $250,000 for other filers
- Disabled Veteran or Senior Exemption: If you receive a 100% exemption, you may not qualify for the credit
Ensure you meet all the eligibility criteria:
- Your principal residence during the year preceding the tax year was in Illinois.
- You owned the residence.
- You paid property tax on your principal residence (excluding any applicable exemptions, late fees, and other charges)
Additionally, go back through the federal section in TurboTax related to your 1098 entries and property taxes. Review all the state information and ensure you have chosen the correct address and county.
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For more details, you can refer to the Illinois Property Tax Credit page and the Publication 108 from the Illinois Department of Revenue.