3447269
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

MarylandMary
Returning Member

When entering charitable contributions I seem to be stuck in a loop. After entering the amount for the charity, and saying done with this contribution, it continues to go back to the same contribution. It's unusable at this time.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CatinaT1
Expert Alumni

When entering charitable contributions I seem to be stuck in a loop. After entering the amount for the charity, and saying done with this contribution, it continues to go back to the same contribution. It's unusable at this time.

This should be resolved.

 

If you still experience issues, you can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question