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Dennis-J
New Member

Turbo Tax Bug?

Turbotax Deluxe is not letting me update Medical expenses. Initially I indicated that my expenses didn't exceed 7.5% of income, but that turned out to be incorrect. Now when I try to update Medical expenses, TurboTax says that it has all of the information it needs and won't let me do update. I can go directly to the Medical Expenses worksheet and enter the date there, but I don't get the informational prompts TurboTax provides.

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3 Replies
MichelleLO
Expert Alumni

Turbo Tax Bug?

In the CD/Download software, you can use the Search tool located in the upper right-hand corner of your screen to revisit a section and make changes. Enter the topic you need assistance with (Medical Expenses) then hit the enter key. You should see a "Jump to medical expenses" link in the search results. Click on it and follow the on-screen instructions to make changes. 

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Dennis-J
New Member

Turbo Tax Bug?

Thanks for the reply. When I follow them and jump to Medical Expenses I get the message "

Thanks, we got all your Medical Expense info

So I can't make any changes. That's the bug in the Turbo Tax Deluxe program.

Dennis-J
New Member

Turbo Tax Bug?

By the way, after spending 2 hours with a Turbo Tax consultant, I ended up directly editing the medical expense schedule form. That I could do and I have submitted my taxes successfully.

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