Why was my topic about the multiple 1098 bug closed?

Forum|Forum|5 years ago
February 19, 2021
1 reply
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Hi, I went through a great deal of effort to alert the engineering team about a severe defect in the way that the mortgage interest deduction is calculated when there are multiple 1098s for the same property (such as after a refinance).

I did this because I care about other people and I don't want users who assume that they can trust Turbotax to have their taxes miscalculated.

Rather than work to address the defect, Intuit has closed my topic to further posts. Why? It's still an ongoing topic that affects many users.

@Katie_B

"Bug with refinance on a large mortgage"

Katie_B

Level 7

Good morning! The topic was closed to ensure that other users are able to see the accepted solution when searching for the post. You did the right thing by opening up a new post to ask your question. I appreciate you looking out for our users!

For those taxpayers who have multiple 1098s due to a refinance, they will need to follow the steps in the article listed here to ensure their calculations for the limitation are correct: What do I do if I have multiple 1098s from refinancing my home debt?

When these steps are taken, there should be no calculation issues and the limit should be properly applied.

Hope you are having a great Friday, stay safe and stay warm!

myob1

Level 2

This is a legitimate bug and needs to be fixed. WHY is Intuit not fixing it? The workaround mentioned is actually asking us to enter just one lender's information. And that is not sufficient. Can you escalate this issue to your development team and get the actual fix out?