if we do follow those steps can you answer these questions:
1. Should I check the checkbox under Box1 "The interest amount I entered is different than what's on my 1098" since I add the amount from two 1098 forms.
2. Which lender name should I use? The original lender name or new lender name?
@Katie_B
This is a major bug and would cost a lot of money to consumers. A lot of people refinanced in 2020 so this seems like a very common and generic situation which should be handled by the software
