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Level 2
March 29, 2022
Question

NEED ANSWERS

  • March 29, 2022
  • 2 replies
  • 0 views

I files my taxes on March 8 I was supposed to get a refund of 1,548 I then got a deposit of 45 dollars from TPG I'm missing my money I've called IRS and Turbo Tax The IRs says you guys had a third party who messed up refunds and you guys have to fix it on your end I'm asked to plz be contacted or helped asap this is a big in  convince to be I'm single with no dependents 

 

 

Destiny Alexander 

Email: [email address removed]

Phone: [phone number removed]

2 replies

Level 14
March 29, 2022

Since you spoke to the IRS, did they tell you exactly how much refund they approved and you should have expected.  SBTG issues refunds based on what the IRS authorizes.  You can contact SBTG for further confirmation of your refund.

 

Contact SBTG ;  Taxpayer Support. 800.901.6663

 

However, you might want to get a transcript of your account from the IRS to verify what was processed.  Use this link to request a transcript.

 

@destinyalexander

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Alumni - Champ
March 29, 2022

Expected refund 1548

Amount paid        <45>

Unpaid                1503

TT Fees             < 103>

Missing”             1400

The third Economic Impact Payment of $1400 per person was sent out in March of 2021. The IRS is saying you got it and are asking for it again on you return.

Level 2
March 29, 2022

no i never did recived it i only got the 2 one