Since you spoke to the IRS, did they tell you exactly how much refund they approved and you should have expected. SBTG issues refunds based on what the IRS authorizes. You can contact SBTG for further confirmation of your refund.
Contact SBTG ; Taxpayer Support. 800.901.6663
However, you might want to get a transcript of your account from the IRS to verify what was processed. Use this link to request a transcript.
@destinyalexander
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