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check if you qualify by using this link. if you do, you have to go back through all the questions on the dependent's worksheet because you answered at least one incorrectly
https://turbotax.intuit.com/tax-tips/family/7-requirements-for-the-child-tax-credit/L3wpfbpwQ
TurboTax will tell you the reason, what dies it say?
For the child tax credit of $2,000 per child.
The child must have been no older than 16 at the end of 2020.
The amount of child tax credit you can receive is limited by your taxable income (1040 line 15)
If your taxable income is zero, then you are not eligible for any child tax credit.
However, if you do not qualify for the Child Tax Credit, and if your earned income is greater than $2,500, you might be eligible for the Additional Child Tax credit. That amount is 15% of earned income greater then $2,500 up to a maximum of $1,400.
Too high of an income will reduce or eliminate the CTC also.
Married Filing Joint - $400,000
Single, Head of Household, or Married Filing Separate-- $200,000
The child tax credit will be reported on lone 19 on the 1040 form. Additional Child tax credit on line 28 on the 1040 form.
Q. If I qualify for the child tax credit, but Turbotax (TT) says I do not, how can I fix it?
A. If you qualify and TT says you don't, you've entered something wrong. But you may not qualify.
There are 6 possible reasons; you aren’t getting the Child Tax credit (CTC). It’s usually #4:
To get a 'second opinion' on-line direct from IRS, try https://www.irs.gov/uac/is-my-child-a-qualifying-child-for-the-child-tax-credit
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