issue with form 5695 Part 1, box 17 D not keeping data

[thevelaz]

There seems to be a bug with form 5695 Part 1, box 17 D.  It automatically deletes the address you enter.  Keeps failing review because data is deleted.

[LaShaunA3]

Take the following steps to troubleshoot, depending on which program you are using:

Desktop

1. Update the program (Check for Updates).

2. Delete and re-enter the energy credit section

TurboTax Online

1. Clear cache/cookies or try a different browser.

How to clear your cache
How to delete cookies

If this doesn't resolve the issue, please let us know in the comments.