LaShaunA3
Employee Tax Expert

Deductions & credits

Take the following steps to troubleshoot, depending on which program you are using:

 

Desktop

1. Update the program (Check for Updates).

2. Delete and re-enter the energy credit section

 

TurboTax Online

1. Clear cache/cookies or try a different browser.


How to clear your cache
How to delete cookies

 

If this doesn't resolve the issue, please let us know in the comments. 

 

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