There was new legislation passed by congress that is in effect for this tax
year. The IRS is required to hold any refund that includes a claim for
either the Earned Income Credit (EIC or EITC) or the Additional Child Tax
Credit (ACTC) until 2/15/2017. Refunds are expected to hit bank accounts
the week of 2/27/2017 due to the Presidents Day holiday.
Please refer to the link below for more information.
https://www.irs.gov/individuals/refund-timing
Note: They will process the returns before 2/15, but the refunds will be held.