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I was told I would receive a refund of $7444 because I had donations to a charity and because I paid my car registration. If I pay the fee of $89. It was a lie I got 477

I was lied to. And charged a fee. I already reported to the bbb and will be reporting to news stations if I don't get refunded the $89 I paid on. $555 tax return when I was told I would receive $7444 . Because I donated to my church and paid car registration fees. Yall knew I wasn't gonna get $7000. And you waisted the IRS time andman hours  by sending me letters and having to fix the return anyways. I received $555.  But y'all still took the $89. Even though I didn't receive the $7444 you promised. With the right attorneys this is a federal offense. I am definitely entitled to the , $89 you charged me . And really you owe me $7444 you promised
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3 Replies
CatinaT1
Expert Alumni

I was told I would receive a refund of $7444 because I had donations to a charity and because I paid my car registration. If I pay the fee of $89. It was a lie I got 477

If you feel your return was calculated wrong, here is how to file a claim: How do I submit a claim under the TurboTax 100% Accurate ...

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I was told I would receive a refund of $7444 because I had donations to a charity and because I paid my car registration. If I pay the fee of $89. It was a lie I got 477

ACCURACY GUARANTEE

 

TurboTax provides do-it-yourself tax software.  TurboTax guarantees the calculations done by its software.   The information entered into that software is data entered by you, the user.   TurboTax cannot and does not check that information against any outside sources, so TT cannot know if you entered your information completely or correctly.   It is up to you to enter all of your information correctly and completely, and to check your tax return before you file it.  If you forget to enter some income, or enter it incorrectly, enter it in the wrong place, etc. then you may end up owing additional tax to the IRS and/or state.  TurboTax does not pay the additional tax you owe.   If TurboTax’s calculations were incorrect, and you owe penalties and/or interest, then TT will pay the penalties and interest.  The tax due is always owed by you, and must be paid by you.

 

If you need to enter a claim for the accuracy guarantee:

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turb...

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I was told I would receive a refund of $7444 because I had donations to a charity and because I paid my car registration. If I pay the fee of $89. It was a lie I got 477

If the only itemized deductions you entered were car registration and a charity donation----what was on line 12 of your Form 1040?   Did your itemized deductions exceed your standard deduction?  If they did not, then the car registration and charity donation had no effect on your tax due or refund.

 

What did it say on line 35a of your tax return?

 

Where did you see $7444?   

Your itemized deductions have to be more than your standard deduction before you will see a change in your tax owed or tax refund.  The deductions you enter do not necessarily count “dollar for dollar;” many of them are subject to meeting  tough thresholds—medical expenses, for example, must meet a threshold that is pretty hard to reach. (Only the amount that is MORE than 7.5% of your AGI counts)   The software program uses all the IRS rules that apply to the expenses you enter, and it tells you if you have enough to use your itemized deductions or if using the standard deduction is more advantageous for you.  Under the new tax laws, some deductions have been capped—there is a $10,000 limit to the itemized deductions for state, local, property and sales taxes.

 

Your standard deduction lowers your taxable income. The standard deduction makes some of your income “tax free.”  It is not a refund.  You will see your standard or itemized deduction amount on line 12 of your 2023 Form 1040.

 

 

 

 

2023 STANDARD DEDUCTION AMOUNTS

 

SINGLE $13,850  (65 or older/legally blind + $1850)

 

MARRIED FILING SEPARATELY $13,850  (65 or older/legally blind + $1500)

 

MARRIED FILING JOINTLY $27,700  (65+/legally blind) )  + $1500 per spouse

 

HEAD OF HOUSEHOLD  $20,800 (65 or older/blind)  + $1850)

 

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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