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mollyolds
New Member

I'm unable to add a donation - it's not accepting a charity name

 
4 Replies
WendyN2
Level 7

I'm unable to add a donation - it's not accepting a charity name

As long as the name you are using is a valid charitable organization, then there is no reason it should not be accepting it. Might you be able to let me know the name you are trying to enter for acceptance?

SweetieJean
Level 15

I'm unable to add a donation - it's not accepting a charity name

Omit any special characters.  For example, don't type the apostrophe in St. Jude's.

Jared2382
New Member

I'm unable to add a donation - it's not accepting a charity name

I am having the same problem. I typed in Goodwill and clicked on 'ADD ITEMS' and it just cycles the page and asks me to enter the charity name in red. On the main page it seems to accept it as "untitled" but I can't add or change anything. It just won't accept the name at all.

Jared2382
New Member

I'm unable to add a donation - it's not accepting a charity name

So I just switched my browser from Safari to Chrome and it worked fine. Maybe switch your browser and give it a shot.

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